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Terms of Service

Last Updated: January 15, 2025

Welcome to Learnvelo. These Terms of Service ("Terms") govern your access to and use of our platform and services. By accessing or using Learnvelo, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our services.

2. Eligibility

You must be at least 18 years old to create an account and use our services. By using Learnvelo, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. User Accounts

Account Creation
  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access or security breach
Account Types

Learnvelo offers different account types (Instructor, Administrator, Student) with varying features and permissions. Features available to you depend on your account type and subscription plan.

4. Subscription and Billing

Subscription Plans
  • Subscription fees are billed in advance on a recurring basis (monthly or annually)
  • All fees are non-refundable except as required by law or explicitly stated
  • Prices are subject to change with 30 days' notice to existing subscribers
  • You authorize us to charge your payment method for all applicable fees
Payment Processing

Payments are processed securely through Stripe. We do not store your full credit card information. Failed payments may result in service suspension or termination.

Cancellation and Refunds
  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial months or unused portions of your subscription
  • Access to paid features terminates upon cancellation

5. Intellectual Property Rights

Our Rights

The Learnvelo platform, including all software, features, functionality, and content (excluding User Content), is owned by Learnvelo and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer our platform.

Your Rights

You retain all ownership rights to content you create, upload, or generate using our services ("User Content"). By using our services, you grant us a limited, worldwide, royalty-free license to use, store, and display your User Content solely to provide and improve our services.

6. User Content and Conduct

Content Ownership and Responsibility
  • You are solely responsible for your User Content and its legality, accuracy, and appropriateness
  • You represent that you have all necessary rights to upload and use your User Content
  • You will not infringe upon any third-party intellectual property rights
  • We reserve the right to remove content that violates these Terms
Prohibited Conduct
You agree not to:
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Use our services for any illegal or fraudulent purpose
  • Share your account credentials with others
  • Scrape, data mine, or extract data from our platform
  • Reverse engineer or attempt to derive our source code

7. AI-Generated Content

Our platform uses artificial intelligence to assist in content generation. While we strive for accuracy and quality, AI-generated content may contain errors, inaccuracies, or inappropriate material. You are responsible for reviewing, editing, and ensuring the accuracy of all content before publishing or distributing it to students.

8. Student Data and FERPA Compliance

If you are an educational institution subject to the Family Educational Rights and Privacy Act (FERPA), you are responsible for ensuring compliance with FERPA requirements. We provide tools to help manage student privacy, but ultimate compliance responsibility rests with you as the educational institution.

9. Service Availability and Support

  • We strive to provide 99.9% uptime but do not guarantee uninterrupted service
  • We may perform scheduled maintenance with advance notice when possible
  • Support is provided via email and our support ticketing system
  • Response times vary based on subscription plan and issue severity

10. Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We will provide reasonable notice for material changes that negatively impact existing functionality.

11. Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting support. Upon termination, your access to paid features will cease at the end of your billing period.

Termination by Us
We may suspend or terminate your account if:
  • You violate these Terms or our policies
  • Your account remains inactive for an extended period
  • We are required to do so by law
  • Providing services to you is no longer commercially viable
Effect of Termination

Upon termination, you will lose access to your account and User Content. We may delete your content after a reasonable grace period. You remain responsible for all charges incurred before termination.

12. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or secure. We do not guarantee the accuracy, completeness, or usefulness of AI-generated content.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEARNVELO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Learnvelo and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Arbitration

Any dispute arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that you may bring claims in small claims court if they qualify.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.

16. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

17. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and Learnvelo
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect
  • No Waiver: Our failure to enforce any provision does not constitute a waiver
  • Assignment: You may not assign these Terms; we may assign them without restriction
  • Force Majeure: We are not liable for delays or failures due to circumstances beyond our control

18. Contact Information

For questions about these Terms, please contact us:

By using Learnvelo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.